Katrina Morrison and the OPG Insights Team have been carrying out work to create a “customer journey map”. Here we discuss the different experiences of our customers and what’s next for the project. As part of OPG’s 2020 – 2021 …
At the Office of the Public Guardian we’ve been looking at improving the services we offer and to provide more opportunities for our stakeholders and customers to get the information they need in a format they want.
This week is Deaf Awareness Week, and to mark it we’re sharing a blog post about the challenges of having a hearing impairment in both ears. My name is Sunil Teeluck. I am a senior lawyer within the OPG legal …
Janet Lawless, Deputy Head of Internal Communications, talks about why inclusion is important to OPG.
Laura Crouch discusses how OPG are evolving their approach to events and engagement and encourages you to sign up for OPG’s first-ever safeguarding event in October.
A member of the OPG team shares a moving personal story that highlights the importance of the Guardianship (Missing Persons) Act 2017 which comes into force today (31 July 2019).
From the Chief Financial Officer for the Ministry of Justice, Mike Driver This week we say goodbye and thank you to Alan Eccles as he retires as the Public Guardian and Chief Executive of the Office of the Public Guardian …
Chris Jones, Head of Performance, Planning and Business Development, looks at how OPG will meet the opportunities and challenges of an ageing population and a changing social, cultural and technological world.
Betty Du, safeguarding strategy lead, talks about the rationale behind OPG’s new safeguarding strategy and what it aims to achieve.
Caroline Amos and Andrea Breau from OPG’s communications team talk about how OPG’s first-ever campaign on lasting powers of attorney has been developed.