Betty Du, safeguarding strategy lead, talks about the rationale behind OPG’s new safeguarding strategy and what it aims to achieve.
Caroline Amos and Andrea Breau from OPG’s communications team talk about how OPG’s first-ever campaign on lasting powers of attorney has been developed.
Contact Centre Advisor Sharon Dye talks about her role as a nominated safeguarding officer.
Simon Manby, Sirius Digital Product Owner, talks about the development of OPG's internal case management system and how it's improved ways of working.
Public Guardian Alan Eccles was invited by the South Korean Ministry of Justice to speak at the 5th World Congress on Adult Guardianship in October. Angela Johnson, Head of Policy and Practice, reflects on the visit.
The Office of the Public Guardian is developing a number of services to enable Deputies to submit their annual reports online. One of these services is being developed specifically for Public Authorities (PA).
Wales is a nation with a language – one spoken by around a quarter of the population – but finding information in Welsh can be difficult, especially if you’re seeking it from an organisation based outside Wales.
The Office of the Public Guardian (OPG) has jurisdiction in England and Wales, and as such has a duty to supply information in Welsh to people who need it.
At the Office of the Public Guardian (OPG) we are committed to providing better and more efficient services to our users. Over the past few months myself and a team of colleagues from across OPG have been doing further work …
Martin Keeves, OPG’s Head of Customer Relationship Management, talks about the importance of the Mental Capacity Act (MCA) to the work of OPG and its customers.
Sophy Colbert and Lorena Sutherland share their experiences of carrying out research with deputies to help produce OPG’s new deputy reporting forms.