Betty Du, safeguarding strategy lead, talks about the rationale behind OPG’s new safeguarding strategy and what it aims to achieve.
Contact Centre Advisor Sharon Dye talks about her role as a nominated safeguarding officer.
Ashok Chopra looks at how OPG is trialling a service that could improve the safeguarding of people who may lack mental capacity.
Public Guardian Alan Eccles was invited by the South Korean Ministry of Justice to speak at the 5th World Congress on Adult Guardianship in October. Angela Johnson, Head of Policy and Practice, reflects on the visit.
Amy Feetham, accounts paralegal at law firm Irwin Mitchell, discusses her experience of using our online deputy reporting service. Irwin Mitchell was the first professional organisation to use the deputy online reporting service which launched in spring 2018.
It’s been 18 months since we launched our online reporting service for lay deputies. Since then 6,000 reports have been submitted online, we’ve launched the service for public authorities and made changes to the design of the lay reporting service.
The Office of the Public Guardian is developing a number of services to enable Deputies to submit their annual reports online. One of these services is being developed specifically for Public Authorities (PA).
On 14 December 2016 we held our second event for stakeholders and partners, with the theme ‘Planning for the future – meeting the needs of our ageing population’.
Wales is a nation with a language – one spoken by around a quarter of the population – but finding information in Welsh can be difficult, especially if you’re seeking it from an organisation based outside Wales.
The Office of the Public Guardian (OPG) has jurisdiction in England and Wales, and as such has a duty to supply information in Welsh to people who need it.
At OPG we're always trying to find ways to make it easier for attorneys and deputies to fulfil their role. We know from calls to our contact centre and from user satisfaction surveys, that one of the most common problems …