Looking at the customer journey

...of these were positive but there were some pinch points, especially around printing and posting the LPA forms (where COVID-19 has added extra complications for those not wishing to venture...
...of these were positive but there were some pinch points, especially around printing and posting the LPA forms (where COVID-19 has added extra complications for those not wishing to venture...
...our consultation marks an important next step in making LPAs safer, simpler and fit for the future. We’re keen to hear views from stakeholders, donors, attorneys, and the wider public,...
...work towards introducing the ability for our customers to track an application from submission to registration. This is a question we are frequently asked by customers contacting OPG, and we...
...so please don’t hesitate to get in touch with us if you need help. For regular updates and information, you can find us on social media and for any specific...
...which empowerment and safeguarding are different and that in any organisation the lead on the MCA and the safeguarding lead should not be one and the same person. The day...
...the Government Digital Service’s digital by default service standard. I want to personally thank Alan for his dedication and commitment to supporting people who are at risk, and for his...
...with current demands on the NHS and local authorities in England and Wales, we need to provide information more quickly, help speed up the transition of care and free up...
...deputies might face; it provides: guidance for deputies who might be dealing with a dispute between two or more parties and need to carry out some work in relation to...
...or giving money to family and friends, please refer to the gifting guidance, but bear in mind applications to the Court of Protection for advice or requests for gifting outside...
We’ve been doing a lot of work recently to support our communications and engagement strategy, and how we can further build trust and awareness amongst our partners and the public...