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https://publicguardian.blog.gov.uk/2021/07/22/modernising-lasting-powers-of-attorney-safer-simpler-and-fit-for-the-future/

Modernising lasting powers of attorney – safer, simpler and fit for the future 

This week the Ministry of Justice (MoJ), in collaboration with the Office of the Public Guardian (OPG), published a consultation on plans for how lasting powers of attorney (LPAs) can be modernised.  

Our modernising LPA project aims to improve the process of making and registering an LPA by, increasing safeguards, improving access and ensuring OPG is working sustainably while keeping LPAs as affordable as possible.  

The development of digital channels has transformed the way people think and act and we need to adapt our processes to ensure we meet the needs of the public. 

 

Our ambition is to use technology to improve our LPA services, without compromising safety or limiting access for people who aren’t online, and the launch of our consultation marks an important next step in making LPAs safer, simpler and fit for the future. 

We’re keen to hear views from stakeholders, donors, attorneys, and the wider public, and over the next 12 weeks we’ll host a series of workshops to discuss our plans and explore key themes in more detail. 

The consultation and online workshops 

Responses to the consultation will help shape how we make the changes needed to build a sustainable service that meets user needs. 

Key themes from our proposals will be discussed in more detail during the series of online workshops, which we’re inviting you to attend.  

An introductory livestream event will mark the start of the sessions, be open to all, and available to watch again at a later date. 
 

DATE  TIME  SUBJECT 
28 July  13:00-14:00  Introduction with Minister Alex Chalk and Public Guardian Nick Goodwin 
5 August  10.30-12.30  Workshop - Safeguards 
17 August  13.00-15.00  Workshop - Safeguards 
25 August  10.30-12.00  Workshop - User Access 
31 August  13.00-14.40  Workshop - User Access 
9 September  13.00 – 14.30  Workshop - Fit for the future 
14 September  10.30-12.00  Workshop - Fit for the future 

  

There is limited availability for the workshops so we’re encouraging people to register their interest by signing up to the events via the links above. 

 

Responding to the consultation 

We want to hear your views on what we’re proposing and are encouraging people to respond to the consultation 

A Welsh version will be made available within the next 10 working days and an Easy Read version will also follow publication.  

If you have any questions about the consultation, please email mlpaconsultation@justice.gov.uk   

 

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3 comments

  1. Comment by Jonathan Maskew posted on

    The digital transformation of LPAs is inevitable in my view; whilst there will be challenges and hurdles to ensuring that the risks to prevent any undue influence or elements of capacity are addressed then tech driven solutions will allow the process to be much more efficient and come into line with the online and digital approach that "client" want.

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  2. Comment by Dr Andrew Ruddle posted on

    Such a development will, I am sure, be warmly welcomed by all who have grappled in the past with any part of the process - especially activation. I do, though, have very serious misgivings about the acceptance of it by ALL (repeat ALL) official and commercial organisations. Your comments logs have been replete with lists of banks and insurance outfits who have refused to engage with your excellent track-an-application service and to insist on paper all the time. We (the users) have no choice - we just have to engage with them.
    Further, and wider, in my experience the handling of the overall process by many outfits is poor, sometimes verging on the incompetent [and don't forget hostile staff], and - again - we have no power to force them to hurry up or even take note of complaints.
    Given that more and more will be taken out and activated in the future, is it at all possible for you to either a) get an undertaking from banks, etc to take the whole process seriously - for example with trained staff and/or b) create an official complaints section so that the most useless offenders are identified and can be either updatesd/helped or (I can hope) pilloried in the media ?

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  3. Comment by Genny Millinger posted on

    Pending the introduction of a fully digital process, would it be possible for the OPG to provide an "official copy" service for donors and attorneys - for a modest fee - to obtain copies of a registered LPA, in the same way that one can obtain official copies of birth, marriage and death certificates? The LPA forms run to many more pages than with the former enduring powers, and as each page has to be certified as a true copy of the original it is a nightmare trying to find a solicitor prepared to certify even 2 or 3 copies (and more may be needed for registration with the donor's financial and other organisations).

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