...no longer a need for people to send in a death certificate unless we specifically ask for it. The Life Event Verification System is used across government and is a...
...and it’s a time to reflect on what has gone by and what is to come in our new year. As I prepare to celebrate Diwali with my nearest and...
...of hits for each deed type, which is about what we’d expect for documents such as this aimed at a fairly narrow group of users. Of course, there are really...
...we’ve implemented some new online tools and have been continuing to process applications as quickly as possible. Now government restrictions for England and Wales have eased, we’re seeing an increase...
It’s been 18 months since we launched our online reporting service for lay deputies. Since then 6,000 reports have been submitted online, we’ve launched the service for public authorities and...
...department, and we offer leadership development programmes for ethnic minority staff. We were presented with a gold award earlier this year, by the charity Mind, for the initiatives we have...
...creating and registering an LPA should be quick, accessible and user-friendly for all, with the option of a paper-based route if required. Fit for the future – providing a service...
...my dad and brother. I was so proud of mum and grateful that she was doing this. Not just for her but for me too, to make my life easier...
...skilled mediators across England and Wales for our pilot mediation service. We’re offering face-to-face mediation as often as we can, with alternative ways to access the service for those who...
In July 2015, we introduced a set of standards for professional and public authority deputies. The standards were created in partnership with Association of Directors of Adult Social Services, the...