Looking at the customer journey
...of these were positive but there were some pinch points, especially around printing and posting the LPA forms (where COVID-19 has added extra complications for those not wishing to venture...
...of these were positive but there were some pinch points, especially around printing and posting the LPA forms (where COVID-19 has added extra complications for those not wishing to venture...
We’ve been doing a lot of work recently to support our communications and engagement strategy, and how we can further build trust and awareness amongst our partners and the public...
...deputies might face; it provides: guidance for deputies who might be dealing with a dispute between two or more parties and need to carry out some work in relation to...
...Care Quality Commission, the Care and Social Services Inspectorate Wales and the Court of Protection. They aim to make things easier and clearer for deputies to manage their clients’ affairs....
...organisations such as NHS, care homes, banks and building societies as smooth and easy as possible. We will also work to encourage more new customers to pay online and make...
...attorneys and how she went about applying. https://youtu.be/Z-B0-0IAN0E Here are some things to remember. With a finance and property LPA you can choose when it can be used – and...
At the Office of the Public Guardian we’ve been looking at improving the services we offer and to provide more opportunities for our stakeholders and customers to get the information...
...on, LPAs registered on or after 1 September 2019 will be able to access the service and share their details online with organisations, to make the lives of donors and...
...or giving money to family and friends, please refer to the gifting guidance, but bear in mind applications to the Court of Protection for advice or requests for gifting outside...
...skilled mediators across England and Wales for our pilot mediation service. We’re offering face-to-face mediation as often as we can, with alternative ways to access the service for those who...