At OPG, we receive a large number of lasting power of attorney (LPA) forms from solicitors on behalf of their clients. Around 15% of these have errors of various kinds
Wales is a nation with a language – one spoken by around a quarter of the population – but finding information in Welsh can be difficult, especially if you’re seeking it from an organisation based outside Wales. The Office of the Public Guardian (OPG) has jurisdiction in England and Wales, and as such has a …
We're always interested to understand what motivates people to plan ahead for a time when they can't make decisions for themselves. In the second in our series of blogs featuring other organisations we work with, Usha Grieve from Compassion in …
At OPG we're always trying to find ways to make it easier for attorneys and deputies to fulfil their role. We know from calls to our contact centre and from user satisfaction surveys, that one of the most common problems …
Recent changes in pensions regulations have shifted responsibility from the employer to the individual. So who will make pensions decisions for us if we cannot make them ourselves? This is one of the reasons why OPG thinks everyone should consider …
At the Office of the Public Guardian (OPG) we are committed to providing better and more efficient services to our users. Over the past few months myself and a team of colleagues from across OPG have been doing further work …
“Pleasure is spread through the earth in stray gifts,” said Wordsworth, and he was right – but here at the Office of the Public Guardian (OPG) it’s a bit more complicated than that. We’ve just published our guide to gift-giving …
We’re all living longer: statistically speaking, that is. A recent Medical Research Council study, for example, predicted that people will live on average into their late 80s by 2030 compared with their early 80s now.
Martin Keeves, OPG’s Head of Customer Relationship Management, talks about the importance of the Mental Capacity Act (MCA) to the work of OPG and its customers.
Sophy Colbert and Lorena Sutherland share their experiences of carrying out research with deputies to help produce OPG’s new deputy reporting forms.