[English] - [Cymraeg] We have simplified the process we follow after being notified that someone has died. We now verify deaths using the Life Event Verification system, so there is no longer a need for people to send in a …
[English] - [Cymraeg] We receive hundreds of phone calls each week from people looking for help and information on a number of different things. Here’s part 2 of our most frequently asked questions to make your life a little easier …
We know when filling out a document, whether that’s a lasting power of attorney document, or filling forms in as a deputy, there are words, phrases and general terminology we use which can be confusing. We’ve put together a list …
The Ministry of Justice’s (MoJ) consultation on modernising lasting powers of attorney closed on 13 October 2021, after being open for public response for 12 weeks. Over 300 responses were received through the online hub, direct via email and through …
Acting on behalf of a loved one after being appointed as their deputy can seem a bit daunting. We’ve got some hints and tips here to help you on your way to being the best deputy you can be. Getting started …
It can be a tough time when applying for a deputyship. If you’re having to deal with the application process you’ll also be trying to manage certain aspects of life for someone who no longer has mental capacity. Here …
There is still time to share your views on proposals to modernise lasting powers of attorney (LPAs). The Ministry of Justice (MoJ) started a 12-week consultation in July and it’s easy to respond online or in writing. More than 140 …
We receive hundreds of phone calls each week of people looking for help and information on a number of different things, a lot of which are around creating a lasting power of attorney (LPA). Here are a few of our …
This week the Ministry of Justice (MoJ), in collaboration with the Office of the Public Guardian (OPG), published a consultation on plans for how lasting powers of attorney (LPAs) can be modernised. Our modernising LPA project aims to improve the process of making and …
Katrina Morrison and the OPG Insights Team have been carrying out work to create a “customer journey map”. Here we discuss the different experiences of our customers and what’s next for the project. As part of OPG’s 2020 – 2021 …