The Court of Protection (COP) have issued a judgment called ACC and Others which will affect the way that court appointed deputies should act. A court appointed deputy can be anyone aged 18 or above and is usually someone who …
In response to the current COVID-19 situation we have worked a lot on the services we offer and how we can best respond to our stakeholders needs. With additional demands on the NHS and local authorities, we have introduced a faster service …
At the Office of the Public Guardian we’ve been looking at improving the services we offer and to provide more opportunities for our stakeholders and customers to get the information they need in a format they want.
It’s been 18 months since we launched our online reporting service for lay deputies. Since then 6,000 reports have been submitted online, we’ve launched the service for public authorities and made changes to the design of the lay reporting service.
The Office of the Public Guardian is developing a number of services to enable Deputies to submit their annual reports online. One of these services is being developed specifically for Public Authorities (PA).
At OPG we're always trying to find ways to make it easier for attorneys and deputies to fulfil their role. We know from calls to our contact centre and from user satisfaction surveys, that one of the most common problems …
“Pleasure is spread through the earth in stray gifts,” said Wordsworth, and he was right – but here at the Office of the Public Guardian (OPG) it’s a bit more complicated than that. We’ve just published our guide to gift-giving …
Sophy Colbert and Lorena Sutherland share their experiences of carrying out research with deputies to help produce OPG’s new deputy reporting forms.