Developing our new deputy forms - DIY user research

...such as: giving people more space to write answers using plain English providing in-form guidance rather than relying on people to read the ‘how to’ booklet giving examples with the...
...such as: giving people more space to write answers using plain English providing in-form guidance rather than relying on people to read the ‘how to’ booklet giving examples with the...
...to work for OPG It’s important to us to show what inclusivity means in practice and being genuinely inclusive means really taking the time to understand and embrace the views...
...to Include’s specially written song about the Mental Capacity Act. Tim Farmer, author of ‘Grandpa on a Skateboard’ engaged everyone in understanding how to assess capacity for ‘that decision at...
...capacity must be in their best interests. There is no specific answer as to what is in a person’s best interest, as every decision is unique to the person and...
...too late to get power of attorney by the time diagnosis was given to Dad, which caused problems and financial hardship. We were unable to access his savings account when...
...deputy will need to get authority to use the client’s funds to reimburse a third party for work carried out on the client’s behalf. Deputies are expected to apply to...
...means we can introduce measures to better protect against fraud and abuse, including allowing OPG to check the identity of those involved in the LPA. While the new modernised service...
...of mind—it empowers individuals to take control of their futures. We've partnered with Carers UK to deliver an informational session to explain how LPAs can provide lasting reassurance for both...
...timely response. We aim to do this within 48 hours (Monday-Friday, excluding Bank Holidays). It may take us a bit longer to respond to any queries written in Welsh. Is...
...of the groups least likely to have a lasting power of attorney (LPA). Nick Goodwin, Public Guardian introduced the event discussing why having an (LPA) in place is important in...