...fully aligned with our values – purpose, humanity, openness and together. We remain committed to continue to provide excellent service and we want to further strengthen and support decision-making. Our...
...information to hand so we can help you as quickly as possible. A list of what to include is available in the ‘reporting and making changes to your LPA’ blog....
...data To inform our campaign, we conducted research into how many people across England and Wales currently have an LPA and compared this to areas of deprivation and dementia prevalence....
...timely response. We aim to do this within 48 hours (Monday-Friday, excluding Bank Holidays). It may take us a bit longer to respond to any queries written in Welsh. Is...
...that service might look like. In this post I’ll explain how we approached the discovery. Where to start We went into the discovery research assuming we knew nothing about PA’s...
...in her best interests. Maureen and Petra talked to us about how they raised the topic of planning for the future... Where were you when you first had a conversation...
...the consultation will help shape how we make the changes needed to build a sustainable service that meets user needs. Key themes from our proposals will be discussed in more...
...health and finance. We also help people plan ahead for someone to make certain important decisions for them, should they become unable to do so because they lack mental capacity....
...news. To help explain how and when we do investigations, I need to briefly explain the legal framework we follow. Our ability to investigate concerns about lasting/enduring powers of attorney...
...to work for OPG It’s important to us to show what inclusivity means in practice and being genuinely inclusive means really taking the time to understand and embrace the views...