It’s been 18 months since we launched our online reporting service for lay deputies. Since then 6,000 reports have been submitted online, we’ve launched the service for public authorities and made changes to the design of the lay reporting service.
At OPG we're always trying to find ways to make it easier for attorneys and deputies to fulfil their role. We know from calls to our contact centre and from user satisfaction surveys, that one of the most common problems …
Recent changes in pensions regulations have shifted responsibility from the employer to the individual. So who will make pensions decisions for us if we cannot make them ourselves? This is one of the reasons why OPG thinks everyone should consider …
At the Office of the Public Guardian (OPG) we are committed to providing better and more efficient services to our users. Over the past few months myself and a team of colleagues from across OPG have been doing further work …
“Pleasure is spread through the earth in stray gifts,” said Wordsworth, and he was right – but here at the Office of the Public Guardian (OPG) it’s a bit more complicated than that. We’ve just published our guide to gift-giving …
We’re all living longer: statistically speaking, that is. A recent Medical Research Council study, for example, predicted that people will live on average into their late 80s by 2030 compared with their early 80s now.
Martin Keeves, OPG’s Head of Customer Relationship Management, talks about the importance of the Mental Capacity Act (MCA) to the work of OPG and its customers.
Sophy Colbert and Lorena Sutherland share their experiences of carrying out research with deputies to help produce OPG’s new deputy reporting forms.
In July 2015, we introduced a set of standards for professional and public authority deputies.
We’ve noticed over the last few months that more people are choosing to make a Lasting Power of Attorney (LPA) online.
Welcome to the new Office of the Public Guardian blog.
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