This week the Ministry of Justice (MoJ), in collaboration with the Office of the Public Guardian (OPG), published a consultation on plans for how lasting powers of attorney (LPAs) can be modernised. Our modernising LPA project aims to improve the process of making and …
Katrina Morrison and the OPG Insights Team have been carrying out work to create a “customer journey map”. Here we discuss the different experiences of our customers and what’s next for the project. As part of OPG’s 2020 – 2021 …
It’s taking us longer than usual to process applications for lasting powers of attorney (LPAs). While we understand this can be frustrating, we’re working hard to continue to deliver our services. In the meantime, we’ve brought together some useful online …
We hosted our very first health and social care event to discuss ways we can help bridge the gap in access to healthcare for BAME communities. Over 370 people registered for the event. Around 150 joined us to watch the panel session live and the recording has been sent to those who couldn’t attend on the …
We are hosting our very first event, aimed at the health and social care sector, to discuss ways we can help bridge the gap in access to healthcare for BAME communities. It’s taking place on 25 March between 10am-11am. We will explore options to ensure people always have a voice in their …
Whether you’re in the process of creating a lasting power of attorney with a loved one or have just started acting as a court appointed deputy, here are some useful tips and ideas on how to make sure you’re acting …
Over the last few months, we’ve been working hard to make our Use an LPA service available to lasting powers of attorney (LPAs) registered before 17 July 2020. From now on, LPAs registered on or after 1 September 2019 will …
The world is changing. Digital has transformed the way many people think and act. The current Covid-19 situation has heightened this impact more so as more people have had to rely on digital channels. They are increasingly requesting digital access …
At the Office of the Public Guardian we’ve been looking at improving the services we offer and to provide more opportunities for our stakeholders and customers to get the information they need in a format they want.
Since we launched the Use a lasting power of attorney service on 17 July, we’ve received lots of questions from people wanting to know more information on how the service works and how it is helping our customers. We’ve put …
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Office of the Public Guardian Blog
Insight and updates on the work of the Office of the Public Guardian for our partners, including the finance sector, legal professionals and third sector, as well as those working in the health and care profession.
