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Guidance

Your questions answered: Completing forms

Posted by: , Posted on: - Categories: FAQs, Guidance, lasting power of attorney, LPA, Your questions answered
Image reads Completing forms

[English] - [Cymraeg] We receive thousands of phone calls each week from people looking for help and information on the lasting power of attorney (LPA) process. This blog series answers your questions by breaking down the different stages of your …

Top tips on starting difficult conversations about LPAs

Posted by: , Posted on: - Categories: Future planning, Guidance, lasting power of attorney, LPA
A mother and daughter sat having a conversation whilst drinking a coffee

[English] - [Cymraeg] Starting a conversation about lasting powers of attorney (LPAs) with family and friends can feel uncomfortable. You may think family members can make decisions about your finances or health and welfare if you are no longer able …

Tackling our terminology

A light blue background with white and blue graphic details. A speech bubble has 'ABC' inside it. Text on the card reads: tackling our terminology - we've put together a list of some words and phrases you might come across and what they mean

[English] - [Cymraeg] We know that some of the words and phrases we use can be confusing.  As an attorney, donor, deputy, or organisation you will come across our terminology in our forms, guidance documents, letters and through our online …

Instructions and preferences now visible with ‘Use an LPA’ and ‘View an LPA’

Posted by: , Posted on: - Categories: Attorneys, Deputies, General, Guidance, lasting power of attorney, LPA
Yellow and pink graphic with icons showing clipboard and group of people. Text on image reads 'Instructions and preferences now visible with 'use an LPA' and 'View an LPA'

[English] - [Cymraeg] We’ve listened to feedback and have updated the ‘Use an LPA’ and ‘View an LPA’ service. Donors, attorneys and their specified organisations can now view the details of instructions and preferences in a lasting power of attorney …

Rapid register searches - our new service for public sector organisations making urgent decisions  

Office of the Public Guardian (OPG) has launched a new service to support staff from across local authorities, social care, police and NHS, who are dealing with adults at risk. Staff from these organisations can request information we have on our registers to help them make urgent decisions about someone who may lack mental capacity.   OPG aims to respond to requests submitted through …

Lasting Power of Attorney and the COVID Vaccine

COVID-19 has been the single greatest public health emergency in the history of the NHS. The weeks ahead will be the hardest yet but I really do believe that we are entering the last phase of the struggle. Because with …

Giving gifts as an attorney or deputy

Posted by: , Posted on: - Categories: Attorneys, Deputies, deputy, Gifting, Guidance, lasting power of attorney, LPA, Mental Capacity Act
Image reads giving gifts as an attorney or deputy

If you’re acting on behalf of a loved one, as an attorney or a deputy, big occasions such as Christmas, birthdays or anniversaries can raise some questions. We have some guidance available to help you decide what is an appropriate gift and have pulled out …

Updating how we communicate – find us on Spotify! 

Spotify Podcast

At the Office of the Public Guardian we’ve been looking at improving the services we offer and to provide more opportunities for our stakeholders and customers to get the information they need in a format they want.