Looking at the customer journey
...support our customers need and how we can support them.” We made this pledge because we recognise that it’s important to learn about the experiences of customers. We want to...
...support our customers need and how we can support them.” We made this pledge because we recognise that it’s important to learn about the experiences of customers. We want to...
...via the links above. Responding to the consultation We want to hear your views on what we’re proposing and are encouraging people to respond to the consultation. A Welsh...
...on the best way to reform how LPAs are created, and it focuses on areas that are likely to need legislative change to make that happen. We want to make...
...long as you need to, can help with getting the conversation off to the right start. It can be useful to bring a few key facts, to explain more about...
...behalf if they need to. It's never too early to talk about lasting powers of attorney with someone you trust. Start a conversation today. Find out more at https://powerofattorney.campaign.gov.uk/. ...
...process of doing so. Work in progress So much work has been happening across our business to get us to this point but it’s important to recognise that we’ve...
...too late to get power of attorney by the time diagnosis was given to Dad, which caused problems and financial hardship. We were unable to access his savings account when...
...deputy will need to get authority to use the client’s funds to reimburse a third party for work carried out on the client’s behalf. Deputies are expected to apply to...
...have been in place to help professional and public authority deputies understand their responsibilities and what’s expected of them. However, feedback told us that these standards are sometimes difficult to...
...the LPA forms to them to sign and have them posted back to you. Once they’ve been signed and registered your attorney can act from anywhere in the world. However,...