Improving how we work at OPG: how digital tools are making things simpler and faster
Simon Manby, Sirius Digital Product Owner, talks about the development of OPG's internal case management system and how it's improved ways of working.
Simon Manby, Sirius Digital Product Owner, talks about the development of OPG's internal case management system and how it's improved ways of working.
A lasting power of attorney (LPA) is the only way that someone can choose who they trust to manage their affairs if they lose mental capacity and aren’t able to do so themselves.
This month Ian Evans, Director at Thurrock Coalition, discusses how partnership working has helped to increase applications of lasting power of attorneys (LPAs).
This month Giles Meyers, Interim CEO at Carers Trust, discusses the importance of LPAs for carers.
This month Sarah Rochira, the Older People’s Commissioner for Wales, discusses the importance of accessing information and guidance on lasting power of attorneys (LPAs).
On 14 December 2016 we held our second event for stakeholders and partners, with the theme ‘Planning for the future – meeting the needs of our ageing population’.
At OPG, we receive a large number of lasting power of attorney (LPA) forms from solicitors on behalf of their clients. Around 15% of these have errors of various kinds
At OPG we're always trying to find ways to make it easier for attorneys and deputies to fulfil their role. We know from calls to our contact centre and from user satisfaction surveys, that one of the most common problems …
Recent changes in pensions regulations have shifted responsibility from the employer to the individual. So who will make pensions decisions for us if we cannot make them ourselves? This is one of the reasons why OPG thinks everyone should consider …
At the Office of the Public Guardian (OPG) we are committed to providing better and more efficient services to our users. Over the past few months myself and a team of colleagues from across OPG have been doing further work …