Looking at the customer journey
Posted by:
Kat Morrison, Posted on:
-
Categories:
Digital, Future planning, Insights, OPG Team, Research
Katrina Morrison and the OPG Insights Team have been carrying out work to create a “customer journey map”. Here we discuss the different experiences of our customers and what’s next for the project. As part of OPG’s 2020 – 2021 …
